The Stiebel Eltron SimpleX instantaneous electric hot water system makes replacing certain types of 3 phase electric hot water units an easy, quick and stress-free process in Perth. The Stiebel Eltron SimpleX hot water unit is suitable as a replacement 3 phase electric hot water system in one bathroom houses. The SimpleX offers silent water flow, energy efficiency and is ideal for replacing certain types of faulty and older 3 phase electric instantaneous water heaters.
|PLEASE NOTE: The Simplex water heater is only available in Perth Western Australia as a replacement system for certain types of existing three phase electric instantaneous water heaters.|
|Rated output (415V)||13.2kW|
|Rated current (415V)||20Amp|
|Electrical Installation||As per AS/NZS3000|
|Installation requirements||AS/NZS3500.4.2 & local requirements|
|Switch on flow rate (minimum flow rate required to switch on the water heater)||4.5L/min|
|Permissible operating pressure||1000kPa|
|Water connection||1/2" male thread|
|Approvals||WaterMark Lic No. WMKA21273, AS3498|
|For one/several draw off points||Yes/Yes|
|Heating system||Copper Tubular|
1. I have an old 3 phase instantaneous hot water system, will the SimpleX replace this?
Your electrician can advise what size the fuses are for your existing hot water unit, this will confirm the appropriate replacement model. The SimpleX is 20 Amps per phase.
2. My SimpleX unit is fluctuating hot and cold in the shower, is it faulty?
Normally this only occurs with when a water saving shower has been installed. The restrictor in the shower causes back pressure on the unit causing it to switch on and off. Removal of the shower restrictor normally fixes this issue, the SimpleX unit has a built in restrictor that acts as a water saving device.
3. Can the SimpleX water heater be installed in new applications/buildings?
The SimpleX hot water system is hydraulically controlled and as such you may have fluctuation issues if installed in conjunction with water saving tapware and shower roses.
We recommend the use of newer models that are electronically controlled, such as the DHE AU, DHB-E AU or DEL AU, three phase instantaneous water heaters for new applications and buildings.
4. Are spare parts available for the SimpleX instant hot water system?
Yes, our spare parts division can assist with parts for the SimpleX. Our service and spart parts division can be contacted on 1800 153 351.
5. If I have an issue with my unit within the warranty period, who do I call?
Please call us on our 1800 153 351 number and follow the prompts for our customer service department.
6. Where can I purchase a SimpleX water heater from?
The SimpleX water heater is available from all leading plumbing stores.
Your request has been processed and we will get in touch with you soon.